Intercom integration

Intercom integration

Great news for Intercom users. We’ve just released a new integration!

The integration adds a LiveSession recording link to every Intercom conversation with an identified user:

intercom integration - chat

Now you can open recordings of a specific user directly from Intercom. You don’t have to search for the right session manually anymore. This improvement will be particularly helpful for your tech support agents.

What’s more, the integration allows you to add recording URLs as an attribute or a user’s event in Intercom. If you’re interested in details, you can read more in our help center.

Sounds like just what you needed?

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As always, we’re happy to help if you have any questions. Please get in touch via live chat in the bottom right corner or send us an email to

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