Using LiveSession requires placing a simple JavaScript code into your website. Read this article to learn how to install our LiveSession tracking code on BigCommerce website.
You need to force your visitors to use HTTPS to make our tracking code work. If you don”t have an SSL, our tracking code won”t work correctly.
Installing the code manually
After logging in to LiveSession Application go to Settings:
Choose the website that you want to set up and click on the Tracking code. If you haven’t added a website yet, please click on Add website button and type in the website’s address there:
Open the Tracking code tab:
And click on the button to Copy to clipboard button:
Paste it into your website source code in the <head> section.
Installing the code with Google Tag Manager
If you want to install LiveSession tracking code using the Google Tag Manager, go to the “Google Tag Manager” tab (1), click the “Connect Google Tag Manager” button (2) and follow the on-screen instructions:
It’s done! Now you can test if your code works correctly using script debug mode.
-
Open your BigCommerce dashboard and go to Storefront section.
-
Then open Script manager.
-
Click Create a Script
-
Type in name of script “LiveSession”. Set “Location on page” to “Head”. Add script to all pages and finally choose script type “Script”.
-
Then please paste copied code into script input and save.
-
After that you’re ready to go! Check if your script works properly using this guide
