How to install LiveSession on BigCommerce?

Kamil Drazkiewicz
Kamil Drazkiewicz3 minMay 11, 2022

Using LiveSession requires placing a simple JavaScript code into your website. Read this article to learn how to install our LiveSession tracking code on BigCommerce website.

You need to force your visitors to use HTTPS to make our tracking code work. If you don”t have an SSL, our tracking code won”t work correctly.

Installing the code manually

After logging in to LiveSession Application go to Settings:

Install code instruction

Choose the website that you want to set up and click on the Tracking code. If you haven’t added a website yet, please click on Add website button and type in the website’s address there:

Install code instruction

Open the Tracking code tab:

Install code instruction

And click on the button to Copy to clipboard button:

Install code instruction

Paste it into your website source code in the <head> section.

Installing the code with Google Tag Manager

If you want to install LiveSession tracking code using the Google Tag Manager, go to the “Google Tag Manager” tab (1), click the “Connect Google Tag Manager” button (2) and follow the on-screen instructions:

Install code instruction

It’s done! Now you can test if your code works correctly using script debug mode.

  • Open your BigCommerce dashboard and go to Storefront section.

    BigCommmerce integration

  • Then open Script manager.

    BigCommmerce integration

  • Click Create a Script

    BigCommmerce integration

  • Type in name of script “LiveSession”. Set “Location on page” to “Head”. Add script to all pages and finally choose script type “Script”.

    BigCommmerce integration

  • Then please paste copied code into script input and save.

    BigCommmerce integration

  • After that you’re ready to go! Check if your script works properly using this guide

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