LiveSession and LiveChat integration

What is LiveChat?

LiveChat is a live chat web application provider. You can use it to provide your customers with support or to guide your visitors through buying process.

How does this integration work?

This integration lets you add links to session replays from LiveSession to LiveChat dashboard. Thanks to this solution, you can open recordings of a specific user directly from chat screen.

Every time a new session will start, our code will send an event to LiveChat with a link to session replay.

How can I install this integration?

To install integration, add the code below before your </body> closing tag:
<script>
var LC_API = LC_API || {};
LC_API.on_after_load = function() {
    __ls("getSessionURL", function(url, isNew){
        if(isNew){
            LC_API.set_custom_variables([{name: "LiveSession", value: url}]);
        }
    })
};
</script>

The result in LiveChat should look like on the screen below. You can click this link to go to LiveSession webapp and see session replay.

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