LiveSession and User.com integration

Kamil Drazkiewicz
Kamil Drazkiewicz1 minMay 11, 2022

What is User.com?

User.com is a suite of tools for marketing, sales, management, and customer support teams. Integrating LiveSession with User.com will help you understand your customers better.

How does it work?

In every new conversation, you’ll see a label called sessionURL. It contains a link that will redirect you straight to the session recording.

How can I install this integration?

To install integration, add the code below before your </body> closing tag:

<script>
__ls("getSessionURL", function (url, isNewSession) {
  userengage("event.sessionURL", { sessionURL: url });
});
</script>

For this integration to work, you need to have both User.com and LiveSession installed on your website. If you haven’t installed our tracking code yet, check this article.

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