You are probably wondering what’s going on with us. Well, not gonna lie, we’ve been swamped these days, but managed to deliver:
It’s finally here! Last year we implemented Custom Events, something many of you were waiting for. Now you can gather even more meaningful data, fully tailored for your business needs. Using Custom Events, you can enrich every session replay with information about:
your customers’ order value💰 what product did the user add to the cart🛒 which product’s variant was the customer interested in🔘
You do like our daily summary emails, don’t you? Now you can get an update on what has changed in any particular segment. Just hit the “Add to summary” button while the segment is selected, and you’re good to go:
When it comes to customers shopping online, they want a similar feel to a physical brick and mortar store. Whether they’re looking for a particular item, or want to buy anything at all, only they have the buying power. Therefore, their buying experience should be as seamlessly as possible.
Living in a fast-changing world, the COVID-19 pandemic has added many changes in the business world. Many companies have shifted their focus to work from home (the new normal), which has its own merits and demerits.