Best Smartlook Alternatives: 8 Great Tools for Tracking User Behavior in 2025

8 Alternatives to Smartlook

Due to the rising demand for the need of effectively track user behavior, several alternatives provide insights into user feedback and behavior analysis. They have been developed to compete with Smartlook. Each one of these tools offers something different and special that can further grow their websites and mobile applications. Helping a business understand the way users interact with products and services. The following are eight great Smartlook alternatives in 2025.

1. LiveSession

Overview of LiveSession

LiveSession is one of the strongest all-in-one analytical tools that masters session replay and digital experience analytics. It gives a full overview of user behavior. It allows product managers to have an intuitive dashboard where user session recordings are linked directly to understand how customers are experiencing their journey in real-time.

Key Features

• Unlimited event tracking – Track custom events within a session to gain precise insights.
• Advanced session replay – High-quality recordings that capture detailed interactions.
• Custom segmentation – Filter sessions by user behavior, properties
• Automatic Heatmap and Clickmap – Unlimited heatmaps for all webpages
• Product Analytics – Easily connect analytics with user behavior analysis tools like replays and heatmaps

LiveSession provides heatmaps that allow businesses to visualize user interactions and further improve their UI to increase engagement. Besides its core features, LiveSession also offers integrations with other tools that enhance its capabilities regarding the analysis of users' behavior. Funnel analysis can be done to show businesses at what point users drop off and thus gain a deeper understanding of their journey.

Pricing Information

• It offers a free plan so that users can see how it works without committing, making it one perfect option among all alternatives to Smartlook
• Paid plans start at $65/month, offering higher session limits than Smartlook.

G2 Reviews

• Rated 4.6/5 for ease of use, customer support, and in-depth analytics.

Comparison to Smartlook

• Better value per session: More cost-effective for teams tracking large session volumes.

With its strong focus on UX, LiveSession lets companies continuously improve their products based on real interactions of users, therefore it is an essential tool for every organization: it's incredibly helpful for support teams and product teams alike.

2. Browsee

Overview of Browsee

Browsee is an application that allows businesses to analyze website visitor behavior and optimize their websites or mobile apps. With features like session recording and heatmaps, Browsee provides valuable insights into how users navigate through a product. The platform also offers a user-friendly interface that makes it easy for product managers to analyze data and make informed decisions.

Key Features

• Heatmaps
• Funnels
• Session recordings

Pricing Information

• Free plan available.
• Paid plans start at $19/month.

G2 Reviews

• Rated 4.6/5, praised for intuitive UI and AI-powered session prioritization.

Comparison to Smartlook

Compared to Smartlook, Browsee stands out with its emphasis on simplicity and ease of use, making it a good alternative for those seeking basic analytical solutions.

3. FullStory

Overview of FullStory

FullStory is a well-recognized behavior analytics tool that offers detailed session replay with insights into user behavior and supports mobile application tracking. It is designed for enterprise teams needing deep session analytics, journey mapping, and error tracking.

Key Features

• AI-powered insights for friction detection.
• Heatmaps & funnel analytics for conversion tracking.
• DevTools for debugging user issues.

With more advanced features, FullStory gives businesses the ability to deeply understand how users interact with a website and where improvements are needed. FullStory's heatmaps and robust analytics capabilities enable product managers to visualize user journeys in an effective way.

Pricing Information

• Custom pricing based on session volume.
• free trial available

G2 Reviews

• Rated 4.6/5, known for enterprise-grade analytics and integrations.

Comparison to Smartlook

Compared to Smartlook, FullStory offers a wider range of features that extend its capability to analyze user behavior and optimizing the user experience but it also comes with a premium price point.

4. Lucky Orange

Overview of Lucky Orange

Lucky Orange is a budget-friendly analytics tool offering session replays, heatmaps, and conversion funnels for small businesses and marketers.

Key Features

• Live chat & visitor recordings for real-time engagement.
• Dynamic heatmaps to track clicks and scroll behavior.

Lucky Orange combines session recording, heatmaps, and real-time analytics in one place to drive insights into user behavior. It is one of the best Smartlook alternatives due to ease of use and a strong feature set for tracking how users interact with your content.

Pricing Information

• Starts at $39/month.
• 7 day free trial

G2 Reviews

• Rated 4.6/5, praised for affordability and usability.

Comparison to Smartlook

• More budget-friendly for startups.
• Focuses more on visual insights

With Lucky Orange, marketers are able to understand where users are interacting with a website or app and how. This platform shows businesses the ways of removing the barriers to conversion through the funnel analysis capability. Another key advantage of Lucky Orange is its integration with popular tools allowing users to easily enable tracking on their website.

5. ReplayBird

Overview of ReplayBird

ReplayBird is a session replay user behavior analytics tool with a specific approach in understanding users' interactions.

Key Features

• Funnels
• Session Replays
• Dashboards

It focuses on capturing user sessions and helps businesses trace how their website or app users navigate. It allows product managers to visualize how users are clicking and interacting by providing heat maps to understand where they might need optimization. In addition to session replay, ReplayBird provides funnel analysis capabilities that enable organizations to find drop-off points and make the user journey more efficient. The intuitive dashboard by ReplayBird lets product managers track key metrics to their full comprehension of customer behavior.

Pricing Information

• Starts at $49/month.
• Free trial available

The platform also offers a free trial, so businesses can work their way through it before purchasing a plan.

G2 Reviews

• Rated 4.4/5, strong on privacy controls.

Comparison to Smartlook

• More focused on privacy-first self-hosted analytics.

Contrasted with Smartlook, ReplayBird has a more personalized touch for those looking for session replay functions specifically. With its focus on user experience and effective analytics, ReplayBird emerges as a compelling alternative to Smartlook, especially for businesses looking to improve their user experience.

6. Glassbox

Overview of Glassbox

Glassbox provides enterprise-grade session recording and journey analytics for high-traffic sites. Glassbox’s advanced features allow product managers to analyze customer journeys in-depth and identify areas that require improvement. With its focus on user experience, Glassbox provides actionable insights that help organizations optimize their websites or mobile apps effectively.

Key Features

• AI-powered behavioral analysis
• Session recordings
• Product Analytics
• Journey mapping

Glassbox integrates well with various digital tools that develop its leading edge in analytics and user behavior tracking. The ability to visualize user engagement through heatmaps and analyze funnels empowers businesses with better insights into why their conversion rates may be lower than expected.

Pricing Information

• Custom pricing. Contact the Glassbox sales team

G2 Reviews

• Rated 4.5/5, praised for enterprise capabilities.

Comparison to Smartlook

In general, Glassbox is a powerful option for enterprises looking to dive deeper into user interactions and enhance their overall product analytics strategy.

7. Contentsquare

Overview of Contentsquare

ContentSquare is a product analytics tool that allows advanced analytics and session replay functionalities for understanding user behavior. It helps organizations understand their users inside and out by giving them powerful insights into user interactions, thereby helping product managers analyze the customer journey with much more clarity.

Key Features

• Session recordings
• Product Analytics
• Journey mapping

Its heatmaps and funnel analysis enable organizations to visualize user engagement and identify opportunities to increase conversions.

Pricing Information

• Custom pricing. Contact the Contentsquare sales team

G2 Reviews

• Rated 4.6/5, great for enterprise UX optimization.

Comparison to Smartlook

Compared to Smartlook, ContentSquare is more focused on digital visitor experience optimization with an advanced suite of analytics tools. In addition to its essential features, ContentSquare integrates well with other analytics solutions to provide the big picture when it comes to user behavior. The core focus on the user experience through the platform can enable businesses to make data-driven decisions to drive product improvement. With its emphasis on actionable insights and the analysis of users' behavior, ContentSquare easily features among the best Smartlook alternatives.

8. UX Tweak

Overview of UX Tweak

UX Tweak focuses on usability testing and behavior analytics. UXtweak is a tool designed to help businesses understand user behavior and interactions. With features like session recording and heatmaps, UXtweak allows product managers to track user sessions and identify areas for optimization.

Key Features

• Session replays: Watch user session recordings
• Heatmaps: Visual representations of popular elements on your website
• Funnels: Track conversion funnels and optimize
• Live Interviews: Interview your customers live to discover their pain points
• Surveys: Collect customer feedback with surveys

Pricing Information

• Free plan available.
• Paid plans start at $125/month.

G2 Reviews

• Rated 4.5/5, great for usability testing.

Comparison to Smartlook

Compared to Smartlook, UXtweak offers a flexible approach to understanding user journeys and improving overall user experience. Overall, UXtweak provides valuable insights into user behavior and interactions, making it a strong contender among Smartlook alternatives.

Conclusion / Wrap Up

In conclusion, while Smartlook is a popular choice for tracking user behavior through analytics and session replay, there are several worthy alternatives available in 2025. Each of the tools mentioned in this article—LiveSession, Browsee, FullStory, Lucky Orange, ReplayBird, Glassbox, ContentSquare, and UXtweak—offers unique features that can enhance product analytics and improve user experience. By exploring these alternatives, businesses can gain valuable insights into user interactions, optimize their customer journeys, and ultimately drive better engagement and conversions.

Choosing the right analytics tool is essential for organizations looking to understand their users better and enhance their digital products. Whether it’s through advanced session replay capabilities, heatmaps, or funnel analysis, the alternatives to Smartlook provide the flexibility and insights needed to succeed. As the landscape of user behavior analytics continues to evolve, staying informed about the best tools available will empower businesses to make data-driven decisions and improve their overall user experience.

Is LiveSession helping with user testing?

Yes, LiveSession is indeed helpful for user testing. It offers a range of features specifically designed to facilitate usability testing and many product designers have shared positive feedback after using LiveSession to support their product design goals.

How to set up LiveSession Custom Metrics?

You can use the Metrics tab to create a new metric or navigate to your Dashboard to create new Metrics from scratch. Setting up custom metrics allows for deeper insights into user behavior and product performance. By defining what data to track and leveraging available tools, you can create a tailored analytics experience that fits your specific needs.

Why should I consider an alternative to Smartlook?

There are several reasons to seek an alternative to Smartlook. While Smartlook is a popular choice known for its session recording While some tools may have better pricing options, others offer user-friendly interfaces or specific features that align more closely with your business needs, especially in terms of error tracking and user analytics. For example, LiveSession provides robust product analytics and session replay functionalities that might be better suited for your requirements and budget, especially if you prioritize user experience improvements.

What are the key features to look for in a Smartlook alternative?

When evaluating smartlook alternatives, consider features such as session recording, heatmaps, funnel analysis, and dashboards that can greatly enhance the effectiveness of any analytics platform. Additionally, look for tools that offer a free plan or free trial, ensuring you can test the service before committing. Integrations with other platforms and a focus on user interactions and customer journey analytics are also vital for comprehensive insights into user behavior.

How do these alternatives compare to Smartlook in terms of pricing?

Pricing can vary significantly among Smartlook alternatives. Tools like LiveSession offer generous free plan and free trial, allowing you to start without any upfront investment. LiveSession has paid plans that begin at competitive rates, especially considering minimal limitations compared to other tools that charge for extra add-ons. It's essential to assess the value of features offered in each pricing tier to determine the most cost-effective solution for your needs.

‍