The best alternative to Smartlook

LiveSession eliminates issues related to limited features locked behind add-ons, high costs that scale poorly, and a slow, buggy interface that frustrates teams. Get access to all essential features in one plan, no hidden costs. Our platform is built for speed and reliability, with a clean, intuitive design that makes analyzing user behavior simple with the ultimate Smartlook alternative.
Starts from $99 for 10k sessions
LiveSession’s Pro plan includes all features like heatmaps, product analytics, and developer tools with no hidden add-on costs.
$99/mo
$243/mo
25K sessions
Handle 25,000 user sessions per month and access to features like heatmaps, product analytics, and developer tools.
$199/mo
$488/mo
100K sessions
Handle 100,000 user sessions per month and access to features like heatmaps, product analytics, and developer tools.
$499/mo
$978/mo
Unlimited Seats
LiveSession supports unlimited team members. Smartlook allows a maximum of 10.
Unlimited
Max. 10
Session duration
Smartlook automatically starts a new session after 1 hour, which can use your quota faster. LiveSession tracks sessions up to 8 hours long. Smartlook’s limit is 1 hour.
Max. 8h
Max. 1h
Unlimited Projects
Track multiple projects and environments seamlessly. With LiveSession, there’s no limit on the number of projects. Smartlook allows up to 5 projects.
Unlimited
Max. 5

3 reasons to choose LiveSession as your
Smartlook alternative

Fast, Clean, and Reliable UI

Fast and actionable insights

Navigating your analytics tool shouldn’t be a challenge. When exploring alternatives to Smartlook, LiveSession stands out with its fast, clean, and intuitive interface. Unlike Smartlook, LiveSession ensures you get insights quickly, with no frustrating delays or bugs.

No hidden fees, no add-ons

Everything included in a single plan

With LiveSession, everything you need is included in one plan. There are no hidden fees or extra charges for essential features like heatmaps, developer tools, or product analytics. In comparison, Smartlook pricing often requires paying for add-ons to access key features which simply leads to overpaying and high costs.

Session Replays

Improve the replays quality

Session replays are only useful if they work smoothly and reliably. Many Smartlook users report buggy, slow, and inconsistent replays. Sessions stop after 1 hour, or fail to record properly. With LiveSession, you get high-quality session replays every time. Unlike Smartlook, LiveSession captures precise user actions, with best in class session recordings lasting up to 8 hours.

LiveSession vs. Smartlook: Key
Features Comparison

Quickly compare LiveSession and Smartlook to find the best analytics solution for your team. Discover the key features that set LiveSession apart.

Custom Dashboards
Metrics
Session Replay
Funnels
Dev Tools
Unlimited Heatmaps
Rest API
Custom Properties
Custom Events
Segments
Event Alerts
User Identification
Mobile tracking

* This comparison focuses on features included in the Pro plan for both LiveSession and Smartlook. Add-ons for Smartlook are not considered in this evaluation

G2 Logo

Real Reviews from Real Users

Don’t just take our word for it—see how LiveSession and Smartlook compare in key categories based on user reviews from G2.

Easy of use
9.2
Smartlook: 8.7
Value for money
9.3
Smartlook: 9.1
Customer service
9.5
Smartlook: 8.8
Overall
4.6
Smartlook: 4.6

With LiveSession, making the right product decisions is faster and easier.

Jo Hutchison
|
Lead Product Designer

FAQs

  • Is there a more affordable alternative to Smartlook?

    LiveSession offers more straightforward and affordable pricing. Everything's included in one price – no extra costs for analytics, heatmaps, or Dev Tools.

  • Will it slow my website?

    No need to worry about that! The LiveSession script works asynchronously and it doesn’t influence your page’s speed performance.

  • Can I use LiveSession for mobile apps?

    We're currently focused on tracking web apps, but native mobile tracking remains on our roadmap for the future. However, tracking mobile apps with web-based technologies e.g. Ionic is already possible with LiveSession.

  • Is there a free LiveSession trial available?

    Yes – 14 days free with all PRO plan features, no credit card needed. Then you continue with a free forever plan or you can upgrade to paid plans starting at $65 per month.

  • Can I test LiveSession without installing tracking code?

    Yes, you can explore our demo projects made for SaaS and e-Commerce industry making it easy to create metrics, watch sessions, and learn LiveSession platform before committing.

  • Is LiveSession GDPR / CCPA compliant?

    Absolutely! We're fully GDPR-compliant and give you detailed control over data masking. You can protect all user information while still getting the user insights you need.

  • How easy is it to switch from Smartlook?

    It takes just 2 minutes. Add LiveSession's tracking code and you're ready to go – no complex setup needed.

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