A better Hotjar alternative
No empty recordings. In-depth analytics, advanced segmentation and more.
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„We have tried out many, but LiveSession is the best session replay tool out there.”
Gasper Vidovic
Director of Product at Databox
Website analytics done better
LiveSession is a high-quality session replay tool. It’s the fastest way to help you understand user behavior.
You can choose from a wide range of filters and recording options. Above all, the interface remains intuitive and easy to use. The tool can be easily customized to help you focus on actions and audiences that matter most.
We’re focused on single-page applications. LiveSession works with React, Vue, Angular and other popular technologies. We are indexing all data, but we only start recordings when the user makes an action. Bots are excluded as well – you only get to watch relevant session recordings.
What’s more, we genuinely care about the needs of our clients. This is why we’re constantly adding new features to improve the product and meet your demand. We’ve added dozens of frequently requested options and we’re happy to deliver the thing you’re looking for.
LiveSession vs Hotjar
Wondering which session recording tool is the best pick for your needs? This comparison of Hotjar and LiveSession will help you make the right choice:
- Engagement score
Heatmaps
- Rage clicks & error clicks
- Custom properties
- User identification
- Inspect mode
- Segmentation
- Recording rules
Form analysis
- Tags
- Always-on recordings
- Full SPA support
| LiveSession | Hotjar | |
|---|---|---|
| Engagement score | ||
| Heatmaps | ||
| Rage clicks & error clicks | ||
| Custom properties | ||
| User identification | ||
| Inspect mode | ||
| Segmentation | ||
| Recording rules | ||
| Form analysis | ||
| Tags | ||
| Always-on recordings | ||
| Full SPA support |
A better choice than Hotjar
So, what are the main differences between these two session recording tools? Here are some of the most prominent advantages of LiveSession over Hotjar:
Custom properties
You can easily identify users on your website. Thanks to this feature, you will be able to solve the problems of your customers more effectively.
You can add custom properties, such as subscription plan, support tier and ID from other analytics software. This will help you find the right recordings faster. Custom properties are helpful for SaaS companies that offer different pricing plans with different functionalities included. This function may also come in handy for technical support teams, as the recordings can be assigned to a specific support tier. Last but not least, data scientists can import IDs from other analytics tools, such as Google Analytics.
Engagement score
Watch the most valuable recordings and save time. Engagement score will help you find the most interesting sessions.
Each recording is rated according to the level of user involvement. The factors we take into account include user activity, the number of clicks and the number of pages visited. The engagement score is presented on a 1-5 scale. This feature can be used to filter session recordings with the most action. It’s really helpful when you have hours of material to watch and there’s no other way than to prioritize it first.
Inspect mode
While you’re watching a recording, you can select a specific item on your website. This allows you to browse recordings in which the users interact with this element.
Depending on your needs, you can browse sessions according to CSS selectors or text values. For example, if you’d like to track all “sign up” buttons on a website, you can filter them using the text value. If you’d like to keep track of a single specific button, it’s better to use the CSS selector instead. This functionality makes it much easier to interpret A/B tests and see how users interact with particular features on your website.
Rage Clicks & Error Clicks
Thanks to rage clicks and error clicks, you can spot pain points and errors on your website automatically.
Rage clicks are detected when the user keeps clicking or tapping repeatedly. It indicates that they were not able to achieve a goal and that something needs to be improved. Error clicks, on the other hand, are detected when a JavaScript error occurs. It’s a clear signal that a particular element is broken and you need to take action. Automatic error clicks and rage clicks detection makes it much easier for you to find the most urgent issues.
Frequently asked questions
It’s really easy! You don’t need to drop all your habits. The interface is quite similar and we do our best to make sure it’s easy to use.
All you need to do is paste a simple JavaScript code. We’ve created a step-by-step instruction to make it as easy as possible.
We offer a free 14-day trial so you can see if we’re the right match for you. The pricing starts at $49 per month.
Absolutely not, no need to worry! The script works asynchronously and it doesn’t influence the performance of your website.
What customers say about LiveSession?
4.6/5
4.7/5
4.6/5
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