Overview

Olark is a popular live chat tool that comes with a lot of customization options. You can adjust the live chat window to match your brand, add automation rules, or work with handy transcripts to search for the information you need.

What’s more, you can connect it to LiveSession and add session replay links automatically to your conversations.

Benefits

• Access recordings of a specific user directly from Olark
• See how the user has interacted with a website
• Get more context and provide support faster