Overview

Help Scout is a popular help desk software provider. It’s an all-in customer service tool. The range of available features includes a shared inbox, in-app messaging, live chat, and in-app messaging as well.

Of course, Help Scout can be connected to other tools. With our integration, you can open session replays from the Help Scout app.

Benefits

• Access LiveSession recordings straight from email tickets
• See what the user was doing on the website
• Come up with solutions faster