Comparisons

The Best Userpilot Alternatives: Userpilot Competitors Ranking for 2025

March 6, 2025

Tymek Bielinski

Product Growth at LiveSession
Table of content

Introduction to Userpilot and Its Alternatives

What is Userpilot?

Userpilot is a product growth platform that assists product and growth teams in tracking product growth goals, enhancing user engagement with product analytics, and analyzing user feedback. Starting at $299/month for up to 2,000 users, it provides features like product analytics, retroactive events autocapture, in-app surveys, session replay (as an add-on), and mobile capabilities (as an add-on).

Why Consider Userpilot Alternatives?

Despite its strong 4.6/5 G2 rating, users mention common issues with Userpilot including a steep learning curve, performance issues when tracking many items, scalability concerns, and high pricing. For teams needing different capabilities or pricing structures, several alternatives exist in the market.

Key Factors to Consider When Choosing a Userpilot Alternative

When selecting an alternative to Userpilot, consider factors like pricing structure, specific feature sets (product analytics, session replay, user feedback), ease of implementation, scalability for your user base, and integration capabilities with your existing tech stack.

9 Best Alternatives to Userpilot

  1. LiveSession
  2. Posthog
  3. FullStory
  4. Amplitude
  5. Mixpanel
  6. Pendo
  7. LogRocket
  8. Smartlook
  9. Mouseflow

LiveSession

Overview

LiveSession is a powerful product analytics tool designed for speed and efficiency. With its sleek user interface, it helps you track a high number of sessions without breaking your budget. This tool is perfect for product managers looking to enhance the product experience and drive user adoption.

Key Features

LiveSession offers a range of features to boost your digital adoption platform. You can access session replays, which provide valuable insights into user behavior. Other features include dev tools, heatmaps, product analytics, custom events, and seamless webhooks and Slack integration. These features help improve the in-app experience, making it easier for customer success teams to onboard users effectively.

  • Session replays: Faster issue resolution time for support teams thanks to integrations with tool like Intercom
  • Dev Tools (JS Errors, Network Requests, Console Logs) for technical insight
  • Heatmaps for visual behavior analysis
  • Custom dashboards for personalized data views
  • Product Analytics and Funnels for conversion tracking
  • Custom Events for targeted analysis
  • Webhooks and Slack Integration for seamless workflow integration

🏷️ Pricing Information

LiveSession has a free plan available, with paid options starting at $65 per month. This pricing makes it an appealing choice for product teams aiming to enhance their growth plan without overspending. The combination of features and affordability positions it as a great alternative to tools like Userpilot and Whatfix.

  • 14-day free trial with all paid features. Starting at $65
  • Free forever plan after the trial

📣 G2 Reviews

On G2, LiveSession boasts an impressive score of 4.6 out of 5. Users appreciate its good price-to-value ratio, ease of use, and exceptional UI design. This positive feedback highlights its potential to drive product activation and improve user adoption.

  • G2 score: 4.6/5

Comparison to Userpilot

Compared to Userpilot, LiveSession offers deeper insights in a more technical framework. Unlike Userpilot, which only has session replay as an add-on, LiveSession provides a comprehensive suite of analytics features at a much lower price point. This makes it an excellent choice for organizations.

PostHog

Overview

PostHog is a product analytics platform designed for technical teams and open-source enthusiasts. It combines event tracking, A/B testing, and feature management to help organizations enhance product adoption. While it offers powerful tools for data-driven decisions, the complexity can be a barrier for less technical users, making it less accessible for some teams.

Key features

PostHog boasts a variety of features including event tracking, user paths, and funnels. It also offers cohort analysis, feature flags, and A/B testing, catering to users who want in-depth insights. Furthermore, PostHog provides a self-hosting option, allowing teams to maintain control over their data. However, the technical nature of these features may overwhelm those seeking a no-code solution for onboarding flows.

  • Event tracking
  • User path analysis
  • Funnels and retention analysis
  • Cohort analysis
  • Feature flags
  • Session recordings
  • A/B testing

🏷️ Pricing Information

PostHog offers a free tier for up to 1 million events, which can be appealing for startups. However, its pay-as-you-go model starts at around $100, leading to potential confusion with its complex pricing structure. This may deter some users who are exploring alternatives like Userpilot or Whatfix, which provide clearer pricing options.

  • The free tier allows up to 1 million events/month; paid plans start at $0.00005/event after the free tier.
  • Session replay costs $0.005/recording after the first 5,000 recordings

📣 G2 Reviews

PostHog holds a rating of 4.4/5 on G2. Many technical users appreciate the power and flexibility of the platform, but there are consistent complaints about the complexity of pricing and the learning curve associated with its features.

  • G2 Score 4.4/5

Comparison to Userpilot

When compared to Userpilot, PostHog is more technical and flexible, appealing to larger enterprises with coding capabilities. However, its complex pricing and self-hosting may not suit all product teams. Userpilot offers a more straightforward approach, especially for those looking for user onboarding tools without the need for extensive technical knowledge.

FullStory

Overview

FullStory is an enterprise-focused tool that specializes in session replay, heatmaps, and behavior analytics. While it offers valuable insights into user interactions, its complexity may deter smaller businesses. It aims to enhance product adoption through detailed user behavior analysis, but the steep learning curve can hinder immediate implementation.

Key features

  • Session replays for watching actual user interactions
  • Heatmaps to visualize where users click and focus
  • Behavior analytics to understand patterns and frustrations
  • Comprehensive enterprise-focused analytics suite

🏷️ Pricing Information

Pricing for FullStory is not publicly available and requires a sales call for quotes. This lack of transparency raises concerns, especially for those exploring userpilot alternatives. Potential customers might find themselves comparing customizable packages without knowing the full scope of costs.

  • Pricing is not publicly available; a free trial is offered.

📣 G2 Reviews

FullStory holds a rating of 4.5/5 on G2. Many users recognize its comprehensive capabilities but criticize its high cost and complex contracts. This may not be suitable for those looking for straightforward onboarding flows, especially when compared to platforms like Userpilot.

  • G2 score: 4.5/5

Comparison to Userpilot

In comparison to Userpilot, FullStory is more enterprise-oriented with stronger replay features. However, its opaque pricing structure can be a significant drawback. FullStory’s focus on large enterprises may alienate smaller teams looking for user onboarding tools that are easier to integrate and manage.

Amplitude

Overview

Amplitude offers advanced product analytics tailored for enterprises in tech and retail. It aims to drive product adoption through insights into user behavior. However, its complexity may deter some teams. For large enterprises, it provides tools to explore user engagement and optimize experiences.

Key features

  • Feature flagging for controlled feature releases
  • Advanced product analytics for deep behavioral insights
  • Limited segments/cohorts for user grouping
  • Session replay for visual user journey analysis
  • Experimentation tools for data-driven decisions

🏷️ Pricing Information

Pricing starts at $61/month for 1,000 Monthly Tracked Users (MTUs). While this may seem reasonable initially, costs can escalate significantly with increased MTUs and custom pricing for larger teams. This may make Amplitude less appealing for startups or smaller companies looking for a user onboarding tool.

  • Pricing is based on Monthly Tracked Users (MTUs) and starts at $61 per month for 1,000 MTUs

📣 G2 Reviews

With a rating of 4.5/5, users praise Amplitude for its robust analytics capabilities. However, they often mention the steep learning curve and limitations in charting. This might require additional time and resources, which some teams may lack.

  • G2 Score 4.5/5

Comparison to Userpilot

Compared to alternatives like Userpilot, Amplitude offers more advanced analytics but requires some expertise. Userpilot excels in no-code solutions for product tours and onboarding flows.

Mixpanel

Overview

Mixpanel is a popular event-based analytics tool designed for data-driven product teams. It helps users track and analyze user interactions to improve product adoption and engagement. While it provides valuable insights, its complexity may deter some users, particularly those without a strong analytics background.

Key Features

  • Product analytics for comprehensive user behavior tracking
  • Funnels for conversion path analysis
  • User journeys mapping for understanding the customer experience
  • Advanced customization of metrics and dashboards for tailored insights

🏷️ Pricing Information

Mixpanel offers a free plan for small projects, but its paid plans start at $140 per month for up to 1.5 million events. This pricing model can become costly for larger enterprises, especially as event volume increases. Users may find more affordable alternatives—like Userpilot—better suited for their needs.

  • free plan available with paid plans starting at $140/month for 1.5 million events.

📣 G2 Reviews

Mixpanel has a rating of 4.6 out of 5 on G2. Users praise its powerful analytics capabilities but often criticize its setup complexity and scaling costs. This feedback points to a need for a more user-friendly interface and better support resources to enhance the overall experience.

  • G2 Score 4.6/5

Comparison to Userpilot

When compared to Userpilot, Mixpanel is more quantitative and event-based. It may be better suited for analytics experts, while Userpilot focuses on no-code solutions for onboarding and product tours. This difference highlights Mixpanel's strengths in data analysis but also its potential weaknesses in user-friendliness.

Pendo

Overview

Pendo is a software experience platform designed to enhance software interactions. It offers tools such as in-app guides and product analytics to improve user experience. While it targets large enterprises, its effectiveness varies based on the organization’s needs. For teams focused on product adoption, there are alternatives that may offer better support and usability.

Key features

Pendo provides several features including product analytics, in-app guides, NPS collection, roadmaps, and session replays. However, while these features can help drive product adoption, the steep learning curve may hinder new users. The platform's complexity can lead to frustration, especially without a dedicated customer success manager to assist with onboarding flows and tooltips.

  • Product analytics for data-driven decision making
  • In-app guides for user onboarding and feature adoption
  • Net promoter score collection for measuring satisfaction
  • Roadmaps for product planning and communication
  • Session replays for visual behavior analysis

🏷️ Pricing Information

Pricing for Pendo is not publicly available. This lack of transparency can be a significant drawback for companies seeking clear budgeting options. In contrast, platforms like Userpilot and WalkMe offer customizable templates and straightforward pricing, making them better choices for teams exploring user onboarding tools without hidden costs.

  • Not available to the public; potential customers must contact the sales team for estimates.

📣 G2 Reviews

Pendo has a rating of 4.4/5 on G2. While some users appreciate its capabilities, many criticize its steep learning curve, customer support issues, and complexity for new users. This feedback highlights the need for improvement in user guidance and support.

  • G2 Score 4.4/5

Comparison to Userpilot

Compared to Userpilot, Pendo serves similar use cases but primarily targets larger enterprises. Userpilot provides a more transparent pricing model and is easier for new users. If you’re looking for alternatives, consider exploring Userpilot’s features and pricing to find a better fit for your product teams.

LogRocket

Overview

LogRocket is a tool designed for development teams, providing session replay, error tracking, and performance monitoring. It aims to enhance product adoption by helping teams understand user behavior and troubleshoot issues effectively. However, it may not fully meet the needs of every team, particularly those looking for more customizable features or extensive third-party integrations.

Key features

LogRocket offers session replays that allow developers to visualize user interactions, simple performance monitoring to track app speed, and error tracking that identifies issues in real time. While these features are beneficial, they may not be sufficient for teams seeking robust onboarding flows or comprehensive knowledge bases. The lack of no-code options can also limit usability for non-technical users.

  • Session replays for visual user journey analysis
  • Performance monitoring to identify slowdowns
  • Error tracking to catch and resolve bugs quickly

🏷️ Pricing Information

LogRocket's pricing starts at $99 per month, which includes a 14-day trial. While this may seem reasonable for some, teams may find that the cost can escalate quickly as they scale. Custom pricing options could be more appealing for larger enterprises, but they are not clearly advertised.

  • Starts at $99/month with a 14-day free trial available.

📣 G2 Reviews

LogRocket holds a rating of 4.6 out of 5 on G2. Users appreciate its effectiveness for debugging, but many express concerns regarding pricing and setup complexity

G2 score: 4.6/5

Comparison to Userpilot

When compared to Userpilot, LogRocket is more developer-focused and offers lower pricing. However, it lacks user onboarding tools like customizable product tours and tooltips, which can hinder user activation.

Smartlook

Overview

Smartlook is a session recording and event tracking tool designed for web and mobile analytics. While it offers valuable insights into user behavior, it often falls short in delivering comprehensive analytics compared to its competitors. This can be a significant drawback for product teams looking for deep insights.

Key features

  • Session recordings to watch user interactions
  • Event tracking for monitoring specific actions
  • Funnels (limited) for basic conversion path analysis
  • Heatmaps (limited) for visual behavior understanding

🏷️ Pricing Information

Smartlook offers a free plan, but its paid plans start at $69/month. While this may seem appealing, the value it provides for this cost is questionable. Users looking for userpilot might find that Smartlook's pricing doesn't justify its limited features, especially when considering alternatives.

  • Free plan available; paid plans start at $69/month.

📣 G2 Reviews

Smartlook holds a rating of 4.6/5, indicating that users generally appreciate its mobile capabilities. However, many reviews highlight that the lower-tier features are lacking, making it less suitable for teams requiring comprehensive analytics.

  • G2 score: 4.6/5

Comparison to Userpilot

When comparing Smartlook to Userpilot, it's clear that Smartlook is more focused on session replays. While it may be cheaper, it offers fewer product analytics features, which could limit its effectiveness for product teams seeking detailed insights. If you're looking for userpilot alternatives, Smartlook might not be the best choice for in-depth analysis.

Mouseflow

Overview

Mouseflow provides tools like session replays, heatmaps, funnels, and form analytics to help teams understand user behavior. While it aims to enhance the user experience, the limitations of its features can hinder deeper insights. Many users find it essential for tracking web interactions, but it might not meet all expectations.

Key features

Mouseflow boasts session replays, which allow you to see exactly how users navigate your site. Its heatmaps visually represent where users click. Funnels track user journeys, helping identify drop-off points. Additionally, form analytics provide insights into how users interact with forms. However, these features may feel basic and do not offer the comprehensive analysis some product teams need.

  • Session replays for watching actual user interactions
  • Heatmaps for visualizing click and attention patterns
  • Funnels for tracking conversion paths
  • Form analytics for optimizing data collection
  • Mobile app tracking (add-on)

🏷️ Pricing Information

The paid plan starts at $39/month, but this comes with very limited features. Users looking for comprehensive analytics may find this pricing structure frustrating. The cost of Mouseflow can quickly escalate if you require additional add-ons, making it less appealing when compared to userpilot pricing.

  • Free plan available; paid plans start at $39/month (though the first tier is very limited).

📣 G2 Reviews

Mouseflow holds a rating of 4.6/5 on G2. While the tool is praised for its affordability, users often criticize it for being buggy and lacking strong mobile analytics. This feedback raises concerns for those relying on mobile user data.

  • G2 score: 4.6/5

Comparison to Userpilot

When comparing Mouseflow to Userpilot, it’s evident that Mouseflow focuses more on visual behavior analytics, while userpilot features provide a broader product growth platform. Userpilot allows product teams to create tailored experiences, making it a stronger choice overall. Despite its lower price point, Mouseflow's limitations make it a less viable option for those looking for comprehensive insights.

Tymek Bielinski

Product Growth at LiveSession
Tymek Bielinski works in Product Growth at LiveSession, focusing on driving growth and go-to-market strategies. As an avid learner, he shares insights and explores the world of product growth alongside others.
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