Top 5 LogRocket Alternatives in 2023

Top 5 LogRocket Alternatives in 2023

Zuzanna Sobczyk
Zuzanna Sobczyk12 minDecember 16, 2022

The popularity of LogRocket can be attributed to its quick implementation and customization features. But like any other software tool, it also has limitations. 

In this article, we take a detailed look at the advantages and disadvantages of LogRocket, and present you with 5 powerful alternatives to it in 2023.

If you are considering using LogRocket for your own web applications, or simply want to learn more about this popular tool, this blog post can help you make an informed decision.

So without beating around the bush too much, let’s get right into it.

What is LogRocket? 

LogRocket is a product analytics, session replay and debugging tool. People use it to track and analyze the behavior of web application users in real-time. This is done to make identifying and solving issues that affect the user experience easier.

By integrating the tool into web applications, users can track user interactions, network requests, and other important data.

As well as providing tools for searching, filtering, and analyzing the collected data, it makes it easier to identify and fix problems with web applications. 

In general, LogRocket is designed to help developers improve the performance and reliability of their web applications.

LogRocket website

LogRocket’s pros & cons

As already mentioned, LogRocket has both advantages and disadvantages. Let’s look at them in more detail now to give you an overview of this tool’s functionality.

Pros:

👍 quick implementation

Quick implementation is a pro of LogRocket because it allows users to easily integrate the software into their existing web applications. 

As a result, users can start using the software immediately and benefit from the features without spending much time and effort establishing it and configuring it.

👍 several integrations 

The software can be easily integrated with existing workflows and systems. By combining LogRocket with tools like Zendesk, Jira or Google Analytics, users can create a seamless and efficient work process. 

With these integrations, you can easily move data between LogRocket and other tools, making it easier to track and resolve issues, as well as collaborate with teams. 

👍 customizability features

Customization is another advantage of this tool. By customizing the software, users can make it fit their specific needs. 

In other words, users can adjust the settings and options within the software based on their specific requirements. The result is that it is more effective at solving specific problems and easier to use. 

👍 filtering features

LogRocket also offers attractive filtering features. Using the software, subscribers can easily organize and sort the collected data. When working with large amounts of data, this can be particularly useful for identifying information that is relevant to specific goals and needs.

For example, users can filter the data collected by LogRocket by date, user, or other criteria, making it easier to focus on specific events or interactions without any distractions.

Cons:

👎 steep pricing plans

Possibly the biggest drawback of LogRocket is their steep pricing. For potential subscribers, such pricing plans can be a disadvantage since they may make the tool too expensive to use. 

Users may decide not to use Logrocket because of this, or to look for alternatives that are more affordable.

👎 unintuitive UI

Moving on, another pretty disappointing aspect of LogRocket is the poor functionality of the user interface (UI). 

Various user reviews mention this aspect quite frequently. This can be caused by a number of factors, for example a poorly designed layout or a lack of clear guidance.

When a tool is difficult to use, there’s no joy in taking advantage of it.  As a current or potential user of this software, be aware of this aspect.

👎 poor data visualization

Another one of of LogRocket’s disadvantages is that it lacks functionality in attractive and interesting data visualization for users.

For you as a user, this means that you may struggle reading the data that you collect using this tool.

If that’s the case for you, it would be a pity to spend so much money on a tool that you can’t really figure out how to use.

Check out the below graphic for more pros and cons of LogRocket:

LogRocket pros and cons

Top 5 LogRocket Alternatives in 2023

While LogRocket has a few interesting benefits, the drawbacks like high pricing, unintuitive UI and poor data visualization can completely take over the positive aspects.

For this reason, we’ve gathered top 5 LogRocket alternatives that are worth looking into. 

Check them out now to find your better solution.

👉 #1 LiveSession 👈

Our number #1 recommendation is the LiveSession tool - your ultimate solution to session replays, improving UX and boosting conversions using qualitative analytics.

In comparison to LogRocket, it outperforms it completely on multiple levels: pricing, user interface, features and more.

It’s quick to set up and easy to use, giving you access to all the features practically at light speed.

Thanks to powerful functionalities like user journey, advanced alerts and engagement score, you’ll be amazed how helpful this solution is.

And if you don’t get convinced easily, worry not: the 2 months long free trial is more than enough for you to see the potential that LiveSession holds.

🏷️Pricing: starting from $0 per month, with plans for $54, $83, and custom rates available as well

🧰 Free trial: Yes, 14 days

Reviews: 4.6/5 on Capterra, 4.6/5 on G2

LiveSession website

👉 #2 Smartlook 👈

Another software that you may consider using instead of LogRocket is Smartlook. 

Smartlook is a cloud and mobile-based analytics tool for tracking and analyzing user behavior on websites.

Using quantitative metrics, it allows you to watch real user behavior, track various events and analyze user paths. It’s also possible to monitor user engagement thanks to heatmaps.

This Logrocket alternative offers a free trial and is rated between 4.5 and 4.6/5 stars on platforms like G2 or Software Advice.

🏷️Pricing: starting from  $0 per month, with plans for €31, €93 and custom rates available as well

🧰 Free trial: Yes

Reviews: 4.6/5 on G2, 4.5/5 on Software Advice 

Smartlook website

👉 #3 Mouseflow 👈

Moving on, our next recommendation is Mouseflow.

If behavior analytics for optimizing website UX is something you’re interested in, this might be a good solution for your needs. 

This is yet another tool that makes it possible to track every touchpoint of your users’ journey using various metrics and features.

With subscribers being brands like Philips and Vodafone, it’s fair to say there’s a chance Mouseflow will support your business’s needs as well.

🏷️Pricing: starting from  €0 per month, with plans for €31, €109, €219, €399 and custom rates available as well

🧰 Free trial: Yes

Reviews: 4.32/4 on Cuspera, 4.86/5 on Software Advice

Mouseflow website

👉 #4 FullStory 👈

Delivering great digital experiences to your users may be tough if you don’t know how they’re feeling about them.

If you want to find out what’s working and what isn’t on your website, FullStory may help you with that.

Those seeking features like journey mapping, user segments, frustration signals and session replays will be satisfied with FullStory’s feature stack.

In general, it’s a decent solution that can tickle your fancy if LogRocket isn’t it.

🏷️Pricing: Available upon contacting the sales team

🧰 Free trial: Yes

Reviews: 4.5/5 on G2, 4.3/5 on Gartner

FullStory website

👉 #5 Datadog 👈

Last but not least, one more tool recommendation joining today’s list is Datadog.

Using a SaaS-based platform for data analytics, Datadog provides observability services for cloud-scale applications monitoring servers, tools, databases and various services. 

Apart from features for user behavior tracking and analytics, Datadog also provides various other utilities in fields like security, logs, platform capabilities, APM, digital experiences and other.

This tool will definitely float your boat if user behavior tracking isn’t the only thing you’re looking to do.

🏷️Pricing: Starting at $0, then most features have their own separate pricing: subscribers must pick the ones they’re interested in and the fee is calculated based on them

🧰 Free trial: Yes

Reviews: 4.3/5 on G2, 4.4/5 on Gartner,

Datadog website

Number #1 LogRocket Alternative: LiveSession

Having looked at all of the LogRocket alternatives, we thought we’d make your job of choosing your “one and only” a bit easier.

If we had to recommend you only 1 solution, the choice simply would have to be LiveSession.

LiveSession outperforms LogRocket on multiple levels. And to prove we aren’t throwing words on the wind, here’s 10 reasons why LiveSession is better than LogRocket:

💪 highly flexible pricing plans

Unlike LogRocket, LiveSession offers extremely flexible and, most of all, budget-friendly pricing plans. With us, you don’t have to worry about overpaying as our pricing is inexpensive, and the price:value ratio is well balanced out.

💪 intuitive UI

Something that our users like a lot is the intuitive UI. We believe there’s nothing better than a tool that’s easy to use and navigate. For this reason, we’re constantly working on making our users’ experience as seamless as possible  - and that’s exactly what it’s like. Compared with LogRocket’s, our UI performs much better.

💪 engagement score feature

If you’re a fan of saving time, LiveSession is your best choice. Thanks to the engagement score feature, it’s easy to ignore session replays where not much happened. Instead, you can see and focus on those with insightful details to discover.

💪 user journey feature

Still around the topic of saving time, the user journey feature lets you quickly see what a particular session was about, without having to watch it all. This is pretty convenient especially when you have lots of sessions to go through and little time to watch them all individually.

💪 alerts

Getting informed about your custom events hasn’t been easier with any other tool than LiveSession. Using this feature, you can get custom alerts (on Slack for example) about specific actions of your users, e.g. initiating the process of getting a subscription.

From that point, it’s easy to reach out to your users using your website messenger for communication with users and help them out.

This is something that LogRocket doesn’t offer, so it’s worth keeping it in mind when you’re on the hunt for an alternative. 

💪 developer tools 

Moving forward, at LiveSession we make it extremely easy to analyze and fix any bugs, track console logs, JavaScript errors, and network requests. All thanks to the Dev Tools provided by us.

💪 excellent data visuals

As we mentioned, LogRocket isn’t the best at data visualization. Luckily though, this is another area in which LiveSession differs from LogRocket. With our tool, getting familiar with the data you collect is as easy as ABC.

💪 logs that don’t expire

If you ever came across an error but only got down to fixing it at a later time, you wouldn’t like LogRocket and their expiring logs. Once again though, this is an area in which LiveSession differs from this tool. Enjoy rewatching your sessions for as long as you wish - don’t worry about them disappearing.

💪 attractive integrations

If integrations are a must for you, you couldn’t make a better choice than LiveSession. It’s very likely you’ll find the tool you want on LiveSession’s own integration marketplace. Compared to LiveRocket, LiveSession offers more attractive integrations, so do keep this in mind.

💪 extremely helpful and responsive customer support

Last but not least, we’re pleased to be able to inform you that our stellar customer support team is always ready to help you out at any given point. If our Help Center isn’t enough, you can always contact us through email or chat to us through our website chat.

So if all these reasons speak to you with sense, try LiveSession on your own today and discover the true power of user behavior analytics and more - all at your fingerprints.

LiveSession features

Wrap up

And that’s a wrap for today’s article.

We hope you enjoyed it and learned something new. 

As you could see, LogRocket is a relatively stable solution. However, there are some drawbacks that can completely ruin the experience of a potential subscriber like you.

To help you avoid this, we shared 5 alternative solutions with you, out of which LiveSession is the best one.

Should you wish to give it a try, be sure to take advantage of the 2-month free trial.

Other than that, thanks for stopping by and we hope to see you on our blog again soon!

Check also: guides, tutorials, help center, affiliate program, API and developers

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