Pendo Alternatives: Top 12 Tools for Product Analytics in 2025

Introduction to Pendo and Its Alternatives

What Makes Pendo a Popular Choice?

Pendo offers product analytics tool that helps businesses track user behavior, improve product experiences, and enhance customer engagement. With a mix of Pendo’s user analytics, in-app guides, and feedback tools, it’s a go-to solution for teams looking to make data-driven decisions using product analytics capabilities. Pendo is known for its ability to provide deep insights into user interactions, making it a strong contender in the product analytics and user experience space.

Where Pendo Falls Short

While Pendo is a popular choice, it’s not without limitations. Pendo pricing tends to be on the higher side, making it less accessible for smaller teams. Additionally, Pendo doesn’t offer the easiest implementation process, often requiring technical expertise to get started. Some users also find that Pendo lacks certain customization options compared to other tools. These challenges lead many teams to explore Pendo alternatives for product analytics.

Choosing the Best Pendo Alternatives and Competitors

If you're looking for alternatives that offer a better balance of usability, affordability, and flexibility, consider key factors such as strong product analytics, ease of integration, and pricing transparency. Some tools provide similar features to Pendo analytics but with a more intuitive setup.

Whether you need a lightweight analytics solution or a full-fledged Pendo collects alternative, exploring the right tools can help you make a more informed decision for your product growth.

12 Best Alternatives to Pendo

1. LiveSession

Overview

LiveSession is a fast product analytics platform designed for teams that need quick, actionable insights into user behavior. With its sleek design and user-friendly interface, it simplifies the process of understanding how users interact with your web and mobile apps. This makes it an ideal choice for those looking to enhance their product experience and drive product adoption.

Key features

• Session replays: Watch real user interactions to understand behavior and identify pain points
• Advanced filtering: Target specific user segments for deeper analysis
• Dev Tools (JS Errors, Network Requests, Console Logs): Identify technical issues affecting user experience
• Heatmaps: Visualize where users click, move, and scroll on your website
• Custom dashboards: Create personalized views of your most important metrics
• Funnels: Analyze user journeys through critical conversion paths
• Custom Events: Track specific user actions that matter most to your business
• Webhooks and Slack Integration: Get notifications about important user activities

🏷️ Pricing Information

LiveSession provides transparent pricing plans that cater to different needs. You can try it for free or choose a paid plan starting at $65 per month, which includes a 14-day free trial. This combination of affordability and functionality makes it a strong competitor among top Pendo alternatives.

• Free plan available with paid plans start at $65/month with a 14-day free trial available.

📣 G2 Reviews

With a rating of 4.6/5 on G2, users appreciate LiveSession's intuitive UI and excellent price-to-value ratio. Many reviews highlight its focus on session replay and straightforward analytics, making it a popular choice for teams looking to enhance their user onboarding experience.

• G2 score 4.6/5

Comparison to Pendo
Unlike Pendo, which offers extensive app guidance, LiveSession focuses on session replay and user behavior analytics. This makes it a more cost-effective option for those seeking to optimize user engagement without the complexity of Pendo's features. As a top Pendo competitor, LiveSession stands out for its simplicity and effectiveness in driving product growth.

2. Amplitude

Overview

Amplitude is an advanced product analytics platform aimed at enterprise customers in the tech and retail sectors. It is designed to provide deep user behavior insights, making it a strong contender in the digital adoption platform space. However, it falls short for those seeking a user-friendly experience, especially when compared to Pendo. While it offers robust analytics, the steep learning curve can frustrate new users.

Key features

• Advanced product analytics: Deep insights into user behavior patterns and product usage
• Feature flagging: Test and roll out new features gradually to specific user segments
• Limited segments/cohorts: Group users based on behavior and attributes for targeted analysis
• Session replay: View actual user sessions to understand behavior visually
• Experimentation tools: Run A/B tests to optimize product experiences

🏷️ Pricing Information

Pricing for Amplitude starts at $61 per month for 1,000 Monthly Tracked Users. While this may seem competitive, the costs can escalate quickly with increased usage, making it less appealing compared to Pendo's straightforward pricing model. Users seeking the best Pendo alternatives may want to weigh these costs against their analytics needs.

• Pricing is based on Monthly Tracked Users (MTUs) and starts at $61 per month for 1k MTUs

📣 G2 Reviews

On G2, Amplitude holds a rating of 4.5/5. However, users frequently mention challenges such as a steep learning curve and limited chart customization. These issues can detract from the overall user experience, making it less favorable for teams looking for efficient product analytics features.

• G2 Score 4.5/5

Comparison to Pendo
When compared to Pendo, Amplitude offers more technically advanced analytics and transparent pricing. However, it demands a higher level of experience, which can alienate non-technical users. Pendo also supports it users with additional feature- Pendo guides. For companies looking for less complicated Pendo competitors of 2025, Amplitude may not be the best fit due to its complexity and learning challenges.

3. Glassbox

Overview

Glassbox is a comprehensive digital experience analytics platform mainly used by large enterprises, particularly in retail and B2C sectors. It aims to enhance user experience through robust analytics and insights. However, its complexity can be a significant barrier for teams looking to adopt it effectively. Compared to simpler alternatives, Glassbox may not always be the best fit, especially for those seeking accessible user analytics.

Key features

Glassbox offers a suite of analytics features

• Product analytics: Track and analyze how users interact with your digital products
• Funnels: Visualize and optimize conversion paths across your website or app
• User journeys: Understand the complete path users take through your product
• Session replays: Watch recordings of actual user sessions to identify issues
• Web analytics: Gather and analyze data on website performance and user behavior

🏷️ Pricing Information

Glassbox does not provide clear pricing information. Instead, it offers custom pricing, requiring interested parties to contact sales for quotes. This approach can deter potential customers who prefer transparent pricing models. For organizations seeking alternatives, exploring options like Pendo may provide more clarity and better value.

• Custom pricing model. Glassbox does not publicly list pricing

📣 G2 Reviews

Glassbox boasts a high G2 score, reflecting its potential. However, some users report challenges with its complex interface and steep learning curve. This feedback highlights the need for companies to weigh the benefits against the time investment required. When compared to Pendo, Glassbox's focus on session replay and less guidance can make it an unsuitable choice for those who prioritize user feedback and ease of use.

• G2 Score 4.9/5

Comparison to Pendo
When considering Glassbox versus Pendo, it's clear that Glassbox is more focused on session replay and offers a complex enterprise solution. Pendo provides better user guidance and analytics, making it a more user-friendly option. For companies in search of the best Pendo alternatives or competitors of 2025, Glassbox may fall short in delivering the intuitive product experience platform that many users desire.

4. Usermaven

Overview

Usermaven is a web and product analytics platform designed for small to mid-sized SaaS companies. It aims to deliver quick and accessible insights into user behavior and product performance. This platform offers a way to analyze product usage data without needing extensive resources. However, it may not fully meet the needs of those seeking robust analytics similar to larger competitors like Pendo.

Key features

• Dashboards: Visualize key metrics and product performance at a glance
• Segments: Create and analyze specific user groups based on behavior and attributes
• Funnels: Track conversion paths through critical user journeys
• Account-based analytics: Focus on business accounts rather than individual users

🏷️ Pricing Information

Usermaven starts at $14 for 100,000 events, making it a budget-friendly option for startups. However, as companies grow, they might find that Usermaven’s pricing model does not scale effectively.

• Pricing starts at $14 for 100k events with no free plan available.

📣 G2 Reviews

Usermaven holds a strong rating of 4.8/5 on G2. While users appreciate its ease of use, challenges include limited advanced features and a steep learning curve. This feedback suggests that while Usermaven is accessible, it may not satisfy all user needs.

• G2 Score of 4.8/5

Comparison to Pendo

In comparison to Pendo, Usermaven is more affordable and offers a simpler interface. However, it lacks many enterprise-level capabilities found in Pendo’s analytics. For organizations looking for the best Pendo alternatives, Usermaven may fit some needs but will likely require compromises in analytics and insights.

5. UXCam

Overview

UXCam is a mobile app analytics platform designed to enhance user interactions and optimize mobile app performance. It helps businesses understand their users better.

Key features

• Session replay: View recordings of user interactions within your mobile app
• Heatmaps: Visualize where users tap, swipe, and engage with your app interface
• User journeys: Track how users navigate through your app
• Issue analytics: Identify and prioritize problems affecting user experience
• Funnels: Analyze conversion paths and drop-off points
• Retention analytics: Understand what keeps users coming back
• Customizable dashboards: Create personalized views of your most important metrics

🏷️ Pricing information

For UXCam remains somewhat opaque, with the Starter Plan allowing for 10,000 monthly sessions, but no public pricing is available. This lack of transparency can be a barrier for potential users looking for clear alternatives to popular platforms like UserPilot and Google Analytics.

• Prices are not publicly available

📣G2 Reviews

On G2, UXCam has a rating of 4.6/5. While some appreciate its features, others highlight significant drawbacks, particularly regarding its recording issues and performance speed. Users seeking the best Pendo competitors may find UXCam lacking in comprehensive functionality.

• G2 Score 4.6/5

Comparison to Pendo
When comparing UXCam to Pendo we have to remind that UXCam is more mobile-focused but doesn't support web analytics. Pendo excels in deep product analytics and offers robust user guides, while UXCam may leave users wanting more. For those exploring alternatives for SaaS analytics solutions, it’s essential to weigh these factors carefully.

6. Heap

Overview

Heap is a quantitative product analytics platform designed for SaaS and e-commerce companies. It offers automatic event tracking, aiming to simplify the way businesses gather data on user interaction. However, while it claims to enhance insights, it may not fully meet the needs of all users.

Key features

Heap's standout features include automatic event capture, product analytics, and account analytics. Users can also engage in custom event tracking without the hassle of manual implementation. While these features sound beneficial, they often lack the depth and guidance provided by competitors. Users may find themselves wanting more detailed insights into user behavior and product adoption.

• Product analytics metrics: Track key performance indicators without manual implementation
• Account-based analytics: Focus on business accounts rather than individual users
• Events autocapture: Automatically track user interactions without requiring code
• Custom events: Define specific interactions to track based on business needs

🏷️ Pricing Information

Heap offers a free plan, but specific pricing for paid plans is not publicly available. This lack of pricing transparency can be frustrating for potential users. In a market where cost is a significant factor, this opacity could deter those looking for clear comparisons with the best Pendo competitors and alternatives.

• Free plan available, but pricing for paid plans is not publicly available.

📣 G2 Reviews

On G2, Heap has a rating of 4.4/5. Users frequently cite challenges with pricing transparency and interface speed. For those seeking robust analytics solutions, these criticisms highlight areas where Heap may fall short compared to offerings like Pendo, which excels in user analytics and product updates.

G2 Score 4.4/5

Comparison to Pendo

When comparing Heap to Pendo, Heap shines in automated tracking but lacks Pendo's user guidance. Pendo provides comprehensive support for product onboarding and user engagement—a critical advantage for those looking for effective digital adoption platforms. If you're exploring the best Pendo alternatives, be sure to weigh these differences.

7. Mixpanel

Overview

Mixpanel is a long-standing product analytics platform designed for skilled product teams. It offers comprehensive data analysis capabilities to help businesses understand user behavior and improve product adoption. However, while its depth of data can be beneficial, the platform may not be the best fit for every team, especially those seeking a more user-friendly experience.

Key features

• Product analytics: Comprehensive tracking and analysis of user behavior
• Funnels: Visualize and optimize conversion paths across your product
• User journeys: Understand how users navigate through your digital experiences
• Advanced customization: Create custom metrics and dashboards tailored to your business needs

🏷️ Pricing Information

Mixpanel’s pricing starts at $140 per month for 1.5 million events. This pricing structure may escalate quickly as usage grows, raising concerns among teams about budget management. Organizations looking for a more cost-effective analytics solution might find better value in alternatives.

• Mixpanel offers a free plan with paid plans starting at $140/month for 1.5M events.

📣 G2 Reviews

With a G2 rating of 4.6 out of 5, Mixpanel receives praise for its robust analytics capabilities. However, users frequently mention a steep learning curve and escalating costs as significant challenges. These issues could deter potential users who are looking for easier onboarding and user-friendly interfaces.

• G2 Score 4.6/5

Comparison to Pendo
When compared to Pendo, Mixpanel is more data-focused, lacking in-app guidance and advanced analytics. While Pendo excels in user onboarding and product adoption support, Mixpanel’s strength lies in deep product analytics. For teams looking for alternatives, Pendo may provide a more holistic approach to user analytics and product features.

8. FullStory

Overview of software FullStory provides session replays, heatmaps, and behavior analytics to help businesses understand and improve digital experiences. It's used by companies seeking comprehensive insights into user behavior.

Key features

• Session replays: Watch recordings of actual user sessions to identify pain points
• Heatmaps: Visualize where users click, move, and engage on your site
• Behavior analytics: Understand patterns and trends in user interactions

🏷️ Pricing Information

FullStory's pricing isn't publicly available, which raises suspicions. They offer a free trial, but beware of complex contracts and hidden fees. Many users find FullStory's pricing structure confusing and overpriced compared to other digital adoption platforms.

• Pricing is not publicly available, but a free trial is offered

📣 G2 Reviews
With a 4.5/5 rating on G2, FullStory seems promising. However, dig deeper and you'll find recurring complaints about high pricing and complex contracts. Users often look for Pendo alternatives or other analytics solutions after struggling with FullStory limitations.

• G2 score: 4.5/5

Comparison to Pendo
While FullStory focuses on qualitative insights, it lacks the robust product management features that Pendo excels in. Pendo supports product updates, guides, and real-time analytics more effectively. For those seeking the best Pendo alternatives, FullStory falls short in providing comprehensive product adoption tools.

9. Countly

Overview

Countly is an analytics platform designed for organizations that prioritize data control, security, and customizable insights. It caters to privacy-conscious businesses, providing a solution that allows them to manage their data effectively. However, while Countly's intentions are commendable, its execution raises questions. Users looking for a robust analytics solution may find the platform lacking, especially when compared to competitors.

Key features

• Customizable metrics: Define and track the specific data points most relevant to your business
• Account-based analytics: Focus on business accounts rather than individual users
• Dashboards: Create personalized views of your most important metrics
• Segments: Group users based on behavior and attributes for targeted analysis
• Feedback collection tools: Collect user feedback about their experience

🏷️ Pricing Information

Countly's pricing starts at $0/month for up to 1,000 Monthly Active Users (MAUs), with paid plans beginning at $80/month. This tiered pricing may sound appealing initially, but users often find hidden costs and unclear pricing structures. Such confusion can lead to frustration, especially when organizations are looking for clear alternatives to Pendo.

• Free plan starts at $0/month for up to 1000 MAUs, with paid plans starting from $80/month.

📣 G2 Reviews

On G2, Countly holds a rating of 4.5/5. However, users frequently cite challenges such as confusing pricing and occasional bugs. These issues can detract from the overall user experience, making Countly a less favorable option when compared to its competitors.

• G2 Score 4.5/5

Comparison to Pendo

While Countly offers more flexible features, it lacks the comprehensive product management features that Pendo excels at. For those seeking best Pendo competitors or alternatives, Countly may not fully meet expectations, especially regarding real-time analytics and product updates.

10. Simple Analytics

Overview

Simple Analytics is a privacy-focused web analytics platform designed for businesses that prioritize user data protection. Unlike many analytics solutions, it aims to deliver insights without compromising user privacy.

Key features

• Privacy-focused analytics: Track user behavior without compromising privacy
• Custom views: Create personalized perspectives on your analytics data
• Role-based access: Control who can see and interact with different data sets
• Export API: Integrate analytics data with other tools and platforms
• Ad-blocker bypass: Ensure accurate tracking even with ad blockers active
• IP range blocking: Control which IPs are tracked
• 5 years of data retention: Access historical data for long-term trend analysis

🏷️ Pricing Information

Simple Analytics offers a free plan for hobby projects, while paid plans start from $15 per month. While this pricing structure may seem attractive, potential users should consider what they're sacrificing in terms of data quality and actionable insights.

• Free plan available for hobby projects (1 user, up to 5 sites), with paid plans starting at $15/month.

📣 G2 Reviews

With a rating of 4.4/5 on G2, Simple Analytics receives mixed feedback. Users appreciate its privacy focus but frequently highlight performance inconsistencies. This is a significant concern for those looking for reliable analytics solutions.

• G2 Score 4.4/5

Comparison to Pendo Simple Analytics is significantly more affordable and privacy-focused than Pendo, but offers much less functionality in terms of product management, user guidance, and advanced analytics. It's better suited for companies primarily concerned with basic privacy-first web analytics rather than comprehensive product analytics.

11. Kissmetrics

Overview

Kissmetrics is an event-based analytics platform that connects user behavior directly to business outcomes. It aims to provide insights that help businesses understand their customers.

Key features

• Standard and custom event tracking: Monitor both predefined and unique user interactions
• Retention analysis: Understand what keeps users engaged with your product
• Funnels: Visualize and optimize conversion paths
• Cohort analysis: Compare groups of users based on behavior or attributes
• Revenue reports: Connect user behavior directly to business outcomes
• A/B testing reports: Measure the impact of different versions of your product
• Advanced reporting tools: Create custom reports tailored to your business needs

🏷️ Pricing Information

Kissmetrics starts at $125.99 per month for 1 million events. This pricing can seem steep, especially given the limited feature set compared to other products.

• Plans start at $125.99/month for 1M events and 2 user seats

📣 G2 Reviews

With a rating of 4.1 out of 5 on G2, Kissmetrics has received mixed feedback from users. Common challenges include limited UX and a lack of educational resources, which can hinder effective use. While some users appreciate the revenue focus, many express the need for a more holistic approach to product analytics.

• G2 Score 4.1/5

Comparison to Pendo
When compared to Pendo, Kissmetrics appears more event-focused and less comprehensive in product experience management. Pendo excels in user onboarding and deep product analytics, making it a better choice for those looking for alternatives that support comprehensive digital adoption.

12. Userpilot

Overview

Userpilot is a product growth platform focused on product tours, onboarding, feature adoption, and customer retention. It helps SaaS companies improve user experience and drive product adoption through in-app guidance, without requiring coding. Typical customers include product managers and customer success teams in B2B SaaS companies looking to reduce churn and increase feature adoption.

Key features

• In-app experiences - create targeted guides and walkthroughs
• User onboarding - design effective welcome flows
• Feature adoption - drive usage of key product capabilities
• User segmentation - target specific user groups with relevant guidance
• Product analytics - track how users interact with your product
• NPS and feedback collection - gather user opinions and satisfaction metrics

🏷️ Pricing Information

Userpilot offers three main plans: Growth (starting at $249/month for up to 2,500 MAU), Premium (starting at $499/month for up to 2,500 MAU), and Enterprise (custom pricing). A 14-day free trial is available. This is significantly more transparent and affordable than Pendo's enterprise-focused pricing model.

• Pricing starts at $249 monthly

📣 G2 Reviews

Users praise Userpilot for its ease of use and powerful segmentation capabilities. Common complaints include limitations in the UI customization options, and the learning curve for setting up advanced flows. Some users mention that analytics capabilities could be more robust and that pricing can be steep for smaller companies.

• G2 Score 4.6/5

Comparison to Pendo Userpilot provides similar in-app guidance capabilities to Pendo but with a more focused approach on product adoption and onboarding. It may offer a more cost-effective alternative for teams primarily interested in these features rather than comprehensive analytics. Its user interface is often considered more intuitive than Pendo's.