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Data security at LiveSession

LiveSession provides encryption, security, and stability for all of the data. We always handle the data only in a scope permitted by the relevant regulation and by our customers.

Infrastructure

LiveSession is using Google Cloud Platform as an infrastructure provider, which is ISO/IEC 27001 and S0C1 certified. All data is backed up daily to assure security and safety. You can read more about GCP compliance here.

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Data location

The data is stored in the United States (Iowa) datacenter on GCP infrastructure.

Data security

All data are sent over HTTPS (an encrypted channel) to our API. Tracking of all keystrokes is disabled by default. It is also possible to exclude the sensitive content of HTML from being recorded.

We also salt and hash passwords using bcrypt algorithm.

Stability

Our technical team is constantly monitoring LiveSession systems’ efficacy to catch all performance, availability and integrity issues using internal and third-party systems to provide the best experience for our customers. All incidents in the last 60 days are listed on our status page.

We always ensure our development efforts follow industry-standard guidelines/best practices.

Third parties

We believe in our responsibility to protect privacy and security. We will never sell any of our customer’s data to third parties.